How do I change my sites MX record to point mail to another server or domain?

If you wish to just point it to another domain do the following:

1.Log into your Cpanel.
2.Click MAIL.
3.Click "Modify Mail Exchanger (MX Entry)."
4.Put in of the domain you wish for it to go to.

If you wish to point it to another server using the same domain:

1.Log into your WHM (if you are not a reseller you will need to e-mail to do it for you).

2.Click edit DNS zone.
3.Pick the domain you wish to edit.
4.Change the MX from to should have the A entry of the external mail server IP address.

If you ever send mail from any sites that's on the same server where your site is hosted your external mail server will not receive the mail. The reason for this is that a server will always try to send locally before it tries what the actual DNS zone points to. The way to fix this is to e-mail saying "Please remove my domain ( from /etc/localdomains and add it to /etc/remotedomains". Only we are able to make this change for you. After the change is completed, this problem should be fixed.

  • Email, SSL
  • 13000 Users Found This Useful
Was this answer helpful?

Related Articles

535 Incorrect authentication data

If you have a Linux dedicated server, you can fix this problem. In root WHM, go to Email >...

550 Error : Dictionary Attack

Dictionary AttackA method often used by spammers. They send various emails or passwords to a...

Are you able to receive emails but not send?

If you aren't able to send this usually means one thing... your internet provider is blocking you...

Are you able to send emails but not receive?

Either your domain is over quota, or your e-mail address itself is over quota. You will need to...


Box Trapper returns a confirmation email to senders, who must reply before their email is...