Articles

 Accessing Web Disk

Web disk (also known as Web Dav) is a drag-and-drop interface which allows you to access your...

 Apache Error Logs

When you check the error logs, you can see many things.Some things you can ignore:File does not...

 Apache Handlers, running html as php

Apache handlers allow you to control what Apache will do with certain file types. When Apache...

 Apache modules that are on all of our shared servers

core.c mod_authn_file.c mod_authn_dbm.c mod_authn_dbd.c mod_authn_default.c mod_authn_alias.c...

 CGI center

The following CGI Scripts are pre-installed and ready to use on your account: Simple CGI Wrapper...

 Can I password protect directories?

To password protect directory: Wait! Why read this when you can watch the movie tutorial...

 Changing your cPanel style.

Watch the movie tutorial here. 1.Login to cPanel and click Change Style.2.Click the radio button...

 Copy Entire Database or Rename Database

Is there a way for me to copy an entire database in cPanel? 1.Go to cPanel > MySQL Databases...

 Creating a URL redirect.

1.Login to cPanel and click the Redirects icon.2.Leave the setting as 301 redirect, as this is...

 Custom error pages

Before you read this article, why not watch the movie tutorial instead? To create a custom error...

 Do you have a manual for your control panel?

Yes, a manual for cPanel is available. Go to http://www.cpanel.net/support/docs/index.htm to view...

 Document Root Changes

We can no longer change the document root for your main (primary) domain. This causes problems...

 Error Page Codes

What are Error Codes? These numbered error codes are how the server tells website visitors about...

 GnuPG keys

GnuPG is a publicly available encryption scheme that uses the "public key" approach. With GnuPG,...

 HDWEBPROVIDER™ theme for cPanel

HDWEBPROVIDER™ theme for cPanel The HDWEBPROVIDER™ themed cPanel is only offered to shared...

 Hidden files

Hidden file and folder names start with a dot. Examples:.htaccess.htpasswd.fantasticodata.bashrc...

 How can I change my control panel username?

How can I change my control panel username?SharedUnfortunately, you may not change the user name...

 How do I backup / restore / move from one cPanel host to another?

How do I move my sites from my old host to you guys? If your old host is using cPanel you are in...

 How do I create a MySQL database, user, and then delete if needed?

Create: If you are using any type of PHP software or keeping a collection of records which need...

 How do I create and delete a cron job?

Before reading, why not watch the movie tutorial? Cron Jobs run scheduled tasks at specific...

 How do I create and remove an Addon Domain?

Note:You may not be able to create an Addon Domain if you do not own the domain name, or if your...

 How do I deny IP address access?

Do you want to stop someone from visiting your website? This tool will block anyone from a...

 How to Password Protect one file

1) Put your .htpasswd above your root so visitors can't access it/home/cpanelusername/.htpasswd...

 How to backup/restore your MySQL database

If you run a database driven website, it is important to backup your databases very frequently....

 How to change DNS zones (MX, CNAME, and A records)

With cPanel 11.25, you now have access to make some of these changes. Note: This feature will...

 How to change permissions (chmod) of a file

Permissions can be a very important thing when it comes to your hosting account. Some permissions...

 How to change the password of your cPanel account

There may be times where you would like to change the password of your account. It is recommended...

 How to connect to the MySQL database

How to connect to the MySQL server remotely Remote MySQL connections are disabled by default in...

 How to create blacklists

SpamAssassin inschakelen:• Klikt u op de knop SpamAssassin inschakelen op de hoofd pagina van het...

 How to create/edit/delete a file using the File Manager

There may be times when you wish to create, edit, or delete a file or folder in your account. You...

 How to disable anonymous FTP

Anonymous FTP is disabled by default. You will require a Business plan or better and a dedicated...

 How to download a home directory backup

Backups are very important part of maintaining a website. It is important to backup your files on...

 How to generate/download a full backup

A full backup is a backup of all of your files, e-mail, databases, etc. To run a full backup, you...

 How to install a script using Fantastico

Fantastico is a great addition to cPanel, which allows users to install the great open source...

 How to log into cPanel

There are several ways to log into cPanel. The best way depends on if your domain name has...

 How to navigate through File Manager

File Manager is an quick and easy way to navigate through you files.Check out our File Manager...

 How to park a domain on an addon domain

In order to park a domain on top of an addon domain, please do the following: 1.Click addon...

 How to redirect a subdomain to another page

You might want your sub domain to redirect to another page. To do this, please do the following:...

 How to redirect a subdomain to another page

How to redirect a subdomain to another pageYou might want your sub domain to redirect to another...

 How to remove a script from Fantastico

There may be a time when you would like to remove a script which was installed through Fantastico...

 How to upload a file using the File Manager

You may want to upload your files directly through cPanel. You can do this through the File...

 How to upload to an Addon or Subdomain

Option 1In a FTP client enter this information. Host = add on domain nameUser =...

 How to use GZip

How to use GZip We support sending gzip files, or gunziping/gzipping files on the shared server....

 How to view website statistics in cPanel using AWStats

When you have a website online, you may want to check on how many people are coming to your...

 I accidentally deleted the public_html or www folder.

If you delete the www folder, your site should still load properly. If you delete the...

 I already own a hosting package and want to add a 2nd domain.

Please remember that a shared plan cannot add a second domain for hosting. Even domain aliases...

 I created an Addon Domain, why did it say Subdomain added?

Help! I added an addon domain, but cPanel said a subdomain has been created. Please ignore this!...

 I want to create an addon domain but do not want to change my name servers first.

Email a support@hdwebprovider.net and request to add one of your domain's current nameservers to...

 I want to set the folder for my addon domain to something outside of public_html.

The cPanel X3 theme will allow you to specify a path outside of public_html. If you do not see...

 Image Manager

The Image Manager allows you to view and modify images in your account. You can change the size...

 Incorrect diskspace and information in cPanel

Incorrect diskspace and information in cPanel Your cPanel keeps disk space usage for your entire...

 Index Manager

Go to cPanel and click Index Manager. Click on a folder icon to look inside. Click on a folder...

 Internal Server Error help, 500 error

Internal server errors can be caused by a few different things. Please check the Error Logs in...

 Latest Visitors

You will find an icon for this in cPanel, under the Logs section. This function will show the...

 Learn cPanel

These are great resources we hope will help:Learn cPanel cPanel User Manual

 Local, Backup, and Remote Mail Exchanger

Local, Backup, and Remote Mail Exchanger This is a setting that tells HDWEBPROVIDER™ how to...

 Lost database password

Forgot your database's password?You must create a new user with a new password. Do not worry,...

 My new domain is showing a search portal page, or advertising page.

If your new addon domain is showing a search portal page, then we need to restart Apache.Please...

 MySQL database size limit

MySQL database size limitThere is no limit for the size of databases.MySQL is only limited to the...

 MySQL queries or tables stop working

MySQL queries or tables stop working.If you get an error which says, "so-and-so is marked as...

 Need to review all the scripts in Fantastico?

To view all the scripts offered inside Fantastico, including each version and support links,...

 None of my CGI scripts are working on the server. How do I get them to work?

First, make sure the script files are in the cgi-bin folder.Second, make sure the file...

 PHP limits that cannot be changed

PHP has been configured to use the following settings on our shared and reseller servers:safe...

 PHP.INI settings To Improve Security

Warning: ini_set() has been disabled for security reasons in /home. The error message is part of...

 PhpMyChat

PHPChat is a script that was available through cPAddon, in cPanel. Unfortunately, cPAddons are a...

 Please read before creating a subdomain.

When you create a subdomain in cPanel, you will be asked to choose the name of the subdomain, the...

 Please read before creating an Addon Domain.

Please read before creating an Addon Domain.About addon domainsAddon Domains are handled like...

 Proper MIME types

Mime types tell browsers how to handle specific extensions.For example, the text/html mime type...

 Proxy access for cPanel, WHM, and webmail. Needed to bypass firewalls

With your Linux Shared Hosting accounts, you have access to a control panel that contains the...

 Secure cPanel login

Secure cPanel loginHow do I use shared SSL to access cPanel ?Use https and our IP address,...

 Viewing your disk space usage.

Watch the video tutorial.Login to cPanel, and under Files, click Disk Space Usage.This page shows...

 Webmail icon

You can check the webmail for any account by logging into domain.com/webmail with the full...

 What are Cron Jobs?

A cron job is a Linux command for scheduling a task to be executed sometime in the future. This...

 What do I put for the cron job Command to Run?

Movie on how to use the Standard cron job option.Command lines. Examples only! Bold sections must...

 What happened to the search engine submitter that was in cpanel?

It was removed by cPanel because all search engine submitters are obsolete. The search engines...

 What is Fantastico?

Fantastico De Luxe is the leading auto installer for cPanel servers. With more than 10,000...

 What is a Document Root folder?

What is a Document Root folder?The document root is the folder where you keep website files for a...

 What is a favicon?

The favicon is the favorite icon, used in your browser favorites and bookmarks. You can also see...

 What is a parked domain? How do I create and delete one?

Parked domains are additional domains which you host on your account. They will display the same...

 What is a subdomain name? How do I create and delete one?

A subdomain is a second website, with its own unique content, but there is no new domain name....

 What is an addon domain?

An addon domain is a fully functional domain that can be created from within your control panel....

 What is hot linking? How do I enable and disable hotlink protection?

Hot link protection prevents other websites from directly linking to files and pictures on your...

 What is the difference between parked, addon, and subdomains?

A subdomain is a second website, with its own unique content, but there is no new domain name....

 What is the path to an addon domain?

The path is public_html/addondomain.com and can be accessed via File Manager or FTP. Please...

 Why can't I log into my cPanel, WHM, or webmail?

Most networks have a firewall setup to block access to the ports required for cPanel, WHM, and...

 WordPress Super Cache plugin

WordPress Super Cache pluginWord Press Super cache will be installed by default with all new...

 cPAddons

CPaddons is no longer available, as it's outdated and depreciated. You will need to use...

 cPanel Video Tutorials

We have set up step-by-step movies on how to do nearly everything with your account. More...

 htaccess long lines

Sometimes when you edit the .htaccess file in cPanel, the lines must wrap and this causes a line...

 mail folder

HDWEBPROVIDER™ uses a maildir system, which means that all your email boxes and messages are...

 phpMyAdmin

phpMyAdmin is a tool written in PHP to handle the administration of MySQL over the web. Databases...

 public_ftp folder

The public_ftp folder is used for storing files which are available with anonymous FTP.You cannot...

 public_html folder

The public_html folder is the web root for your primary domain name.This means that public_html...

 symlink files

A symbolic link (also symlink or soft link) is a special type of code that contains a reference...