Articles

 50,000 inodes limit

What is a 25000 inode limit? Shared servers only support 50,000 files.You may slightly exceed...

 CPU resource usage

SHARED SERVERS HDWEBPROVIDER™ allows a maximum of 25% CPU usage limit. You may exceed this limit...

 How can I make a stronger password?

Password SelectionIt is important to have a password that is easy to remember, but hard to...

 How can I prevent hacking?

1. The most important thing to do is keep your passwords a secret. If you must give a password to...

 How long have you been in business? Can you tell me a little about your company and netwOrk?

Please read our company information page. It contains all the information you need about...

 How to handle the Google Attack Page

When you see the dreaded Google attack site warning, you should immediately email...

 How to submit a DMCA complaint

We require all reports in writing sent to security@hdwebprovider.net directly from your email....

 My account is causing high load

Not every website can be hosted on a shared hosting platform. Some plugins and software need...

 My account was hacked!

If you are the victim of a hacker, immediately email abuse@hdwebprovider.net and our experts will...

 Opt in mailing lists and Safelists

-Email addresses on a single opt-in list are not confirmed. Anybody can submit anybody's address...

 Our mail policy and limits

The full mail policy for shared servers can be found here:...

 Privacy Policy

The full policy can be viewd at http://www.hdwebprovider.net/tos.phpBasically, we promise to not...

 Stolen Credit Card, unauthorized signup

Please, email sales@hdwebprovider.net with your first and last name, the amount and date of...

 Traceroute, whois, ping, and dig.

The traceroute, whois, ping, and dig tools are very informative. There are many ways to run the...

 What happens to someone abusing system resources?

The offending site will be suspended and the owner will be given an opportunity to fix the...

 What security measures are used to protect my server?

We are protected from hackers and DDoS attack (UDP flood).We have an extensive custom firewall...

 Where can I find your Terms of Service?

Please go to http://www.hdwebprovider.net/tos.php

 Where can I report abuse and or spamming?

To report any abusive site or activity, please email abuse@hdwebprovider.net and our security...

 Why do you not allow IRC?

We do not allow IRC, even on a dedicated server.The reason is because IRC attracts server...

 mod_ssl 2.8.xx and PCI

The Mod_ssl 2.8.x issue which is affecting your PCI compliance is a false positive as far as our...