When will my domain start working? Propagation

If you have a new domain name, you must change the name servers so they point to HDWEBPROVIDER™. If you have a reseller account, you must point the domainnames to your custom ns1 and ns2.

Name server changes usually take 24 to 72 hours to start working. This phenomenon is known as international propagation. Because of propagation, not all visitors will follow your new name servers to your new hosting account; some visitors will continue to follow your old name servers to your old hosting account.

How quickly visitors follow the new name servers depends on their physical location, internet service provider, and some luck; it is not something HDWEBPROVIDER™ has control over. Once propagation is over, your site will be appearing on our server and your email will be fully functional. (with and without www.)

There is no positive way to tell when propagation has completed. During the first 72 hours, even if you see your site on the new server, your next door neighbor might see the site on the old server, or another website.
If you still have issues with your name servers after 72 hours, please submit a ticket to the 24/7 support center.

  • Email, SSL
  • 17008 Users Found This Useful
Was this answer helpful?

Related Articles

Bandwidth pro

Bandwidth is the amount of data that can be transferred to and from your account in one month....

Can I use my account and my site if domain name hasn't propagated

Yes, you can use your website without a domain name.We provide you a temporary URL in your...

default.html, start page

This is a home page provided by HDWEBPROVIDER™. You may delete it at anytime.Normally, when you...

Dreamweaver, WordPress Direct, Excite, XSite publishing

These programs work well for publishing to your primary domain name, but it can be tricky to...

Email verification for tickets

Box trapper helps us reduce spam. The first time you submit a ticket, you will need to check your...