What makes a username or password invalid?

Here are the rules for your hosting user name and password.

Username must be alphanumeric and start with a lowercase letter.
Min length: 3. Max length: 8

IMPORTANT: Username may not contain hyphens or spaces!

Password must be between 3 and 15 alphanumeric characters starting with a lowercase letter.

Note: The underscore and dash characters are acceptable.
IMPORTANT: The password cannot contain any part of the username!

  • Email, SSL
  • 60000 Users Found This Useful
Was this answer helpful?

Related Articles

Are your servers PCI compliant?

All of the cluster servers which make up HDWEBPROVIDER™ have been updated for PCI compliance. If...

Are your servers Unix / Linux, or Windows NT?

All HDWEBPROVIDER™ Shared and Reseller servers run on CentOS Linux, which is identical to Red Hat...

ASP, active server pages

We can support .asp on our Linux servers with Chilisoft (a third-party, non-microsoft edition of...

Awards and Reviews

We have great reviews and are the number one hosting reseller in the world. We are proving every...

Backup policy, Do you provide backups?

You are responsible for your backups and web content.We create our own weekly backups on the...